FUEL YOUR CAREER WITH PURPOSE

Facilities Assistant (Academy)

This opportunity offers:

• Ongoing employment
• Full time role & 35 hour working week (5 days in the office)
• RFS Level 2/3
• Attractive annual salary $76,749 - $83,435 p.a. plus 12% superannuation
• Location: Dubbo
• Free onsite car parking available
• After-hours / On-Call allowances may apply

Looking for more information?

Why not reach out to our role expert, Jodie McQuillan, Facilities Manager, for a confidential chat on 0447 518 004. 

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

You’ll support the smooth operation of the RFS Training Academy through hands-on facilities coordination, reception duties, and day-to-day operational support. Managing everything from room setups and accommodation to guest services and stock management, you’ll help deliver a safe, professional, and welcoming experience for everyone who comes through the Academy.

The RFS State Training Academy is a purpose-built training facility that supports the capability development of our volunteers and staff, delivering more than 150 courses each year. The site includes 124 accommodation rooms, a gym, a commercial kitchen with dining room, multiple training spaces and supporting amenities.

Our dedicated Facilities team of five works year-round to ensure the Academy runs smoothly. We take pride in delivering a high standard of service, maintaining the Academy to an exceptional level, and providing a welcoming experience during both routine operations and peak training periods.

To thrive in this role, you will have:

• Strong customer service and communication skills
• A practical, can-do mindset
• Confidence using computer systems and Audio-Visual equipment

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure. 

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting. 

Why work for us?

• Corporate uniform available
• Attractive leave entitlements including 5 weeks annual leave per year for Western Zone location, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month 
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

To embark on your RFS journey:

To be considered for this opportunity, you must submit your application via RFS Careers, and attach:

• A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
• A resume in PDF format, including two current/recent professional referees (please include email address and contact number)
• Respond to two targeted questions within the online application process (maximum 500 words each):
• Can you provide an example of when you delivered polite, helpful, and professional service to a customer or visitor? What steps did you take to understand their needs and ensure a positive experience?
• Provide an example of when you identified an issue in a workplace setting, such as equipment, facilities, or logistics, and took appropriate steps to resolve it. What was the situation and outcome?

Please submit your application no later than 11:55pm Sunday 14 December 2025.

Important recruitment Information

• A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Learn more about how RFS members support communities across NSW below

Vacancy Reference: R25/366

This may not be the role for you, however you can check out other vacancies in the RFS here, or consider volunteering with your local Brigade.